We are a group of experienced professionals who realised we shared the same commitment to providing a quality personalized service to people with learning difficulties and/or mental health problems who find it difficult to access existing day services.


We are a service user led flexible organisation who offer adults with learning difficulties/challenging behaviour personalized support to access community facilities or existing services. We provide various activities, including small intensively staffed sessions for people who may find it difficult to access larger groups, through to large activity based groups. We aim to be as flexible as possible and can tailor the service to meet individual’s needs and current circumstances. We believe that by building close relationships with service users and their families/carers we are able to develop a better understanding of their needs and wants, helping them to integrate and become part of their local community.


We recognize that building good relationships with service users, their families, carers and professionals is the key to providing a high quality service. We believe relationships with service users should encourage communication and allow them to feel confident and secure in their Personal assistants company. We will always provide you with a familiar support worker. We believe that promoting independence is an important part of improving our service users lives, challenging behaviour/communication can occur when a service user has little or no control over the decisions that are made about their lives.


We believe that the best way to deal with behaviours or communication that challenges is by developing good relationships with service users, this enables the support worker to preempt situations where the service user may become distressed and use non-confrontational, calming or diffusing techniques long before any physical intervention would be required. Improved communication leads to better a understanding of individuals needs and a reduction in behaviour that challenges. We think that physical intervention should only be used as a very last resort and we pride ourselves on the minimal amount of physical intervention used.


Our staff pride themselves on their shared commitment to improving the lives of people with learning difficulties and/or mental health problems. We have over 100 years of professional experience in management, education, social work, residential and care work. We have staff experienced in working with challenging behaviour/communication, profound and multiple learning difficulties/disabilities, people on the autistic spectrum and people with mental health problems. All staff have enhanced CRB checks and all insurance and indemnities are in place.